l89 FAQ — Detailed Answers to Your Questions

Use a password of at least 8 characters for your l89 account, mixing uppercase and lowercase letters, numbers and special characters (such as @, #, !). Do not use your name, date of birth or simple words (such as "123456"). Keep a different password for each site and change it regularly. Using a password manager makes it easier to remember. Never share your l89 Login details with anyone.

Yes, l89 uses SSL encryption technology, which keeps your login details, payment data and personal information secure. If you see a padlock icon in the address bar, your connection is safe. We do not sell or share your information with any third party. You can read our privacy policy for more details.

No l89 staff member or representative will ever ask for your OTP, bKash PIN, Nagad PIN or Rocket PIN. If anyone asks for this information, treat it immediately as a fraud attempt and do not share anything. If you receive such a request by phone, Messenger or WhatsApp, ignore it and report it to our live chat.

Fraudsters sometimes create fake sites that look like l89. Always check the real site address carefully — be alert to small spelling changes or extra characters. If in doubt, go directly to l89 from your browser bookmark. Do not click on unknown links from social media and log in. Even if an SSL padlock is present, do not enter your password until you are sure.

If you notice unusual logins, unfamiliar transactions or account-change notifications, change your password immediately. Then contact l89's 24/7 live chat and provide full details. The support team will review your account promptly and, if needed, temporarily secure it. Also check that the mobile number and email you used at registration are safe.

l89 verifies player identities to ensure safe and responsible gaming. This process may sometimes require a copy of your national ID or other documents. All information provided is stored in encrypted form and used only for verification purposes. This verification is conducted in accordance with our responsible gaming policy.

Yes, l89's live casino is fully mobile-friendly. You can play live dealer games directly from the browser on both Android and iOS devices. A stable internet connection is needed for good video quality and an uninterrupted experience. You can also access the live casino easily through the l89 App — the app is available through official channels.

l89's live tables are set up with players of different budgets in mind. You can start betting with smaller amounts at regular tables, and there are also high-value VIP tables available. The table limits are shown on screen when each game loads, so you can choose your preferred range before you start.

In a live dealer game, a trained dealer runs the game via live video stream from a real studio or casino setting. Real cards, dice, or a roulette wheel are used — not computer animation. Players place their bets from their own screen and see the results instantly. l89 offers games from several well-known studios including Evolution, Pragmatic Play Live, and Ezugi.

Teen Patti is a popular card game played with three cards. Each player receives three cards and the outcome is determined by comparing hands with the dealer. The highest hand is a Trail (three of the same card), followed by Pure Sequence, Sequence, Color, Pair, and High Card. l89 offers JILI's TeenPatti Joker and Teen Patti 20-20.

Andar Bahar is a traditional card game from the Indian subcontinent. The dealer reveals one card (the joker card), then places cards one by one on two sides — Andar (left) and Bahar (right). Players bet on which side will first receive a card of the same value. It is a fast-paced and easy-to-understand game. You can find more details about Andar Bahar on l89.

Roulette uses a spinning wheel and ball; players bet on a number, color, or group of numbers. In Baccarat, two hands — Banker and Player — are compared; the one whose hand value is closest to 9 wins. Roulette is slower-paced and offers a wider variety of betting options, while Baccarat is faster and offers only three main bets (Banker, Player, Tie).

l89 does not charge any separate fees on deposits. However, your mobile banking provider may apply transaction fees according to their own policy — this is entirely the service provider's matter. Before making a deposit, check the applicable charges in your bKash, Nagad, Rocket, or Upay app.

Log in to your l89 account, go to the deposit page, and select bKash. Send the specified amount from your bKash app to the merchant number shown. Copy the transaction ID and paste it into the deposit form, then submit. Your balance is usually updated within a few minutes. The minimum deposit is ৳200.

Deposits are usually reflected within a few minutes. If more than 15 minutes have passed and the deposit has not appeared, get the transaction ID from your mobile banking app and contact l89's live chat. If you provide the correct amount and transaction ID, the support team will verify and resolve the issue quickly.

The minimum deposit for any game at l89 is ৳200 — the same for slots, live casino, and sports betting. A deposit of ৳200 also qualifies for a 100% first deposit bonus (up to ৳15,000). You can find more information about l89 slot games on the slots page.

l89 offers four mobile banking methods for deposits: bKash, Nagad, Rocket (Dutch-Bangla Bank's mobile wallet), and Upay. Each method allows deposits starting from a minimum of ৳200. These methods make it quick and easy to deposit from anywhere in Bangladesh.

Withdrawals from l89 to bKash, Nagad, Rocket, or Upay are generally completed within 30 minutes to 3 hours. The minimum withdrawal amount is ৳1,000. Before making a request, make sure your wagering requirements have been met and your account verification is complete.

Decimal odds are the simplest format. Odds of 2.50 mean you get ৳2.50 back for every ৳1 bet — including your original stake. For example: Team A's odds to win are 2.50, and you bet ৳200. If Team A wins, your total return is ৳500 (৳300 profit + ৳200 original stake). If Team A loses, you lose ৳200. These odds are equivalent to fractional 3/2 or American +150.

Yes, you can combine multiple bets into a multi bet (accumulator). The odds of all selections are multiplied to get the total odds. For example, if three selections have odds of 1.40, 1.80, and 1.90, the total odds are 1.40 × 1.80 × 1.90 = 4.79 (approximately). On a ৳100 bet, if all win, the total return is ৳479. However, if any one selection loses, you lose the full ৳100.

If a match is abandoned due to rain or declared No Result, most bets are voided and the original stake is refunded. However, some markets (such as innings-specific bets where a certain number of overs have been completed) may be settled under different rules. You can find the detailed settlement rules on l89's terms and conditions page.

Yes, you can bet on major cricket tournaments at l89, including the Bangladesh Premier League (BPL), IPL, T20 World Cup, and ICC international matches. Bangladesh Tigers matches offer a range of markets — match winner, top batsman, total runs, and more. See all options on the cricket betting page.

Favourites have lower odds because they are more likely to win — lower risk, so lower reward. For example, if Team B's odds are 1.50, a ৳200 bet returns ৳300 in total (৳100 profit). Underdogs have higher odds — more risk, but a bigger return if they win. Always bet within your budget.

With the l89 Cricket Josh Bonus, you can get a 30% bonus once per weekend when you deposit into cricket markets, up to ৳6,000 with 20x wagering. For example: a ৳2,000 deposit earns a ৳600 bonus, and you will need to wager ৳600 × 20 = ৳12,000 to withdraw the bonus. Minimum deposit is ৳200. See full details of all offers on the bonus page.